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No Internet connection; under investigation
Answers
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We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
Is that your problem?
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My game keeps saying there's a connection error or that I don't have internet access, but my wifi and connection are working fine?
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By reinstalling the application you will now get the solution but you will lose all stored boosters.
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If I reinstall the app will I still be on the same level i was before?
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If your game was saved on Facebook or Kingdom, you'll get back the levels. If you pass any levels after the problem, those levels will not return.
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My mr toffees fair always says no internet connection but the rest of the game is fine and i have got internet so why does this constantly happen
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Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
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Where do I log out of the game?
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Go to ''My Profile'' - Log out.
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I'm logged in with Facebook as I get the 'no connection' message when I try to log in via email.
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