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Why can't I send my friends lives?

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helenconley
helenconley Posts: 6 Level 2

The problem just started 3 days ago. Can't send any lives.

Answers

  • Spinnifix
    Spinnifix Posts: 25,287 Sweet Legend
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    Hello and welcome to this community

    Check app update> Sign out game> Restart device and wait 5 minutes after turning on> Open game and sign in. If not, then there is definitely a technical problem.

    Please clear the cache and update it. This is important!!!

    Please get back, thank you

  • helenconley
    helenconley Posts: 6 Level 2
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    Spinnifix. I did what you said and it didn't work. Still can't send lives.

  • PummyRaj
    PummyRaj Posts: 36,510 Candy Moderator
    edited June 2020
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    Hello @helenconley Hearty Welcome to our wonderful King Community πŸ€—

    I am sorry to hear about the issue in your game with sending lives!


    Are you having this issue in the "Soda Teams" feature OR while sending to your "Facebook" friends? Can you please clarify?

    ** If it is while sending lives through "Facebook", can you please explain what is happening when you select "send lives"?

    Talk to you soon! Have a wonderful day 🍬 🍬

  • helenconley
    helenconley Posts: 6 Level 2
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    Sorry, it's Facebook friends. I don't even get an option to send lives

  • tratelqalam
    tratelqalam Posts: 2,615 Level 5
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    Check app update> Sign out game> Restart device and wait 5 minutes after turning on> Open game and sign in. If not, then there is definitely a technical problem.

    Please clear the cache and update it.

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