and I just went into settings mobile data scrolled down to candy crush and turned mobile data on and Opened the game my profile edit followed the directions closed it off opened the game and it is working
@lovmy66 and @jatlog , this error message appears of several reasons and is very complex so we have no general fix for this I'm afraid.
If you still get this message when connecting to your Facebook or King account, please email Player Support so they can check what the issue is in your game specifically and help you with a fix.
To send an email, please tap the Settings in the game and then the '?' to get to the Help Center where you can contact Player Support from.
If that doesn't work, please use the form here to send an email.
@budgiebunny Hi and welcome. Would also be better if you could post a screenshot of the error your receiving as it will help to advise you better on the problem your having
Hii welcome to d king community.This is a Facebook glitch that the studio and Facebook are aware of. We have to wait for Facebook to resolve this. Can any of you play through the Kingdom?
Create a King.com account and sync it with your Facebook game (instructions for PC)
You can call this a Facebook problem all you want, but the game won’t log me in with the Apple ID option or my email/King account. And yes....I DO have a King account or I wouldn’t be posting here.
The best way to answer how to fix this problem is that when you connect to Facebook through the candy crush app, the candy crush app does not connect to the Facebook app but instead it connects to Facebook through whatever browser you are using, such as chrome or internet explorer. So, what you have to do is open the default browser and type in www.facebook.com and login to whatever account you want candy crush to connect to. After you login to Facebook that way, go to the candy crush app and try to login again. Candy crush should now be connecting to the correct facebook account. If that doesn't help immediately, you may have to clear your cache, restart your phone and try this process again. Hope this helps you and anyone else who are facing this problem. Take care.
Answers
Hi I had the same issue on my iPad
and I just went into settings mobile data scrolled down to candy crush and turned mobile data on and Opened the game my profile edit followed the directions closed it off opened the game and it is working
hope this does the same for you
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1 · 1Helpful Woah! Sweet Love HahaHello again!
@lovmy66 and @jatlog , this error message appears of several reasons and is very complex so we have no general fix for this I'm afraid.
If you still get this message when connecting to your Facebook or King account, please email Player Support so they can check what the issue is in your game specifically and help you with a fix.
To send an email, please tap the Settings in the game and then the '?' to get to the Help Center where you can contact Player Support from.
If that doesn't work, please use the form here to send an email.
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love Haha@budgiebunny Hi and welcome. Would also be better if you could post a screenshot of the error your receiving as it will help to advise you better on the problem your having
Thanks
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love HahaHi @budgiebunny . Welcome to our Community
You can find complete information about it here.
and visit Candy Crush Soda Community 👇️
Thank you
🐾🐾 PRS Game of the Month 🐾🐾
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0 · Helpful Woah! Sweet Love HahaHi @budgiebunny !
I moved your post from Candy Crush to the Soda Community.
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love HahaHi @budgiebunny and welcome to the most Sodalicious Community of them all!
Do you get any error message? If so, can you please tell me what it says, or post a screenshot of it?
Here is how you take a screenshot and here is how you post it. ☺️
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love Hahahttps://us.v-cdn.net/6030983/uploads/84I5HRTHBBFA/no-internet.docx Enter the link and it will definitely help you
Don't let your happiness depend on something you may lose 💔
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0 · Helpful Woah! Sweet Love HahaHii welcome to d king community.This is a Facebook glitch that the studio and Facebook are aware of. We have to wait for Facebook to resolve this. Can any of you play through the Kingdom?
Create a King.com account and sync it with your Facebook game (instructions for PC)
https://community.king.com/en/blog/discussion/248899/create-a-king-com-account-and-sync-it-with-your-facebook-game-instructions-for-pc/p1?new=1
Create a Kingdom account to get your progress back on mobile
https://community.king.com/en/candy-crush-saga/discussion/250549/superstar-information-post-creating-a-kingdom-account-browser-with-images/p1?new=1
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Stay safe nd stay healthy 💞
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0 · Helpful Woah! Sweet Love HahaYou can call this a Facebook problem all you want, but the game won’t log me in with the Apple ID option or my email/King account. And yes....I DO have a King account or I wouldn’t be posting here.
- Report
0 · Helpful Woah! Sweet Love HahaThe best way to answer how to fix this problem is that when you connect to Facebook through the candy crush app, the candy crush app does not connect to the Facebook app but instead it connects to Facebook through whatever browser you are using, such as chrome or internet explorer. So, what you have to do is open the default browser and type in www.facebook.com and login to whatever account you want candy crush to connect to. After you login to Facebook that way, go to the candy crush app and try to login again. Candy crush should now be connecting to the correct facebook account. If that doesn't help immediately, you may have to clear your cache, restart your phone and try this process again. Hope this helps you and anyone else who are facing this problem. Take care.
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0 · Helpful Woah! Sweet Love Haha