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Lollipop Hammer rewards not received for winning Bubblegum Hill- UNDER INVESTIGATION

124

Answers

  • Yaz_Milani
    Yaz_Milani Posts: 204

    @PummyRaj

    Hi and thank you for your kind words. I am well. I hope you and your dear ones are also well.

    I do receive the hour of lives plus whatever gold accumulates. Just no lollipops. This is exactly what happened to me just now. Here is the screen shot.

    959D19B9-678F-43E1-A856-966B832288CB.png

    Thank you.

  • Freddy_
    Freddy_ Posts: 68,477

    @Yaz_Milani Please see post below may explain your problem

    https://community.king.com/en/candy-crush-soda-saga/discussion/262633/no-connection-to-internet-reported


  • [Deleted User]
    [Deleted User] Posts: 0

    Newbie

    Sorry for not getting your boosters. But this is the same problem why they took it out months ago. I hope they will find a quick fix.

  • Virginiam
    Virginiam Posts: 1

    Level 1

    I did not get my Lollipop prize after winning the Bubblegum Hill 3 times. How can I get my 18 Lollipop?

  • Karibnj425
    Karibnj425 Posts: 2

    Level 1
    Screenshot_20200719-175455_Candy Crush Soda.jpg


  • Freddy_
    Freddy_ Posts: 68,477

    @Karibnj425 Hi and welcome , sorry to here you have not received you reward. can you check game is up to date and log out and restart your device. Then log back in and see if your rewards appear. If not please contact customer support from your game and explain your issue. and hopefully they will help you resolve this

    Thanks

  • Freddy_
    Freddy_ Posts: 68,477

    @Virginiam Hi and welcome , sorry to here you have not received you reward. can you check game is up to date and log out and restart your device. Then log back in and see if your rewards appear. If not please contact customer support from your game and explain your issue. and hopefully they will help you resolve this

    Thanks

  • Unknown
    Unknown
    This content has been removed.
  • Karibnj425
    Karibnj425 Posts: 2

    Level 1

    No I haven't received any rewards.

  • [Deleted User]
    [Deleted User] Posts: 0

    Newbie

    Sorry for not getting your boosters. There are other players complained the same thing. I haven't seen a solution from the experts yet.

Hey! Would you like to give us your opinion?

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