🌟 CCSS New event! Help Kimmy build her new Booster!⚡️ HERE

The royal path disappeared the day I paid to play that path

sandar1954sandar1954 Posts: 6 Level 2

Yesterday I paid to play the royal path. After about 2 hours it disappeared. Now neither path is there.

Answers

  • candycrushinitcandycrushinit Posts: 12,211 Game Expert

    Hi @sandar1954 and warm welcome to our sweet community! 😊

    When you pass levels, you will see the two paths--the Noble and Royal path. Have you not seen either of them when you pass levels?

    A young soul with a passion for Candy Crush. May all sweet things be with you in life. 🍭

    📝📚 A list of all stories I have written so far 📚📝

    👉 New bee? Check out this story! 👈
    ~The Candy Friends and their Nen types: Check here!~
    *Hunter X Hunter by Yoshihiro Togashi

    🍭 Candy Crush addict & anime lover 🍭
    ❤️ CCFS expert. Ask me anything! ❤️

    Face masks now MANDATORY in some areas. Please wear them and stay safe.
    Stay informed.
    😷❤️🦋
  • Hey! Would you like to give us your opinion?

  • MeMrMeMr Posts: 7 Level 2

    I have the same problem. I paid 50 gold bars, and after a few levels, and probably less than an hour, the path disappeared, even though I was continuing to pass levels. It was a waste of 50 gold bars!

  • YoscaYosca Posts: 2,613 Game Expert

    Hello and welcome to the Community @sandar1954 and @MeMr . I hope you like playing Soda 😊. About this new feature the studio wants to hear from you! So please give your feedback on this thread The Noble and Royal Path. Our CMs @LadyRaffie and @Lola_Pop will be looking at this. Thank you!


    🌟Every cloud has a silver lining🌟

    Carpe Diem

    You can vote HERE for an improvement of the Swedish Fish

    Find out SODA fun, contests, news, badges HERE

  • MeMrMeMr Posts: 7 Level 2

    I just reposted on the Noble Path and Royal Path board, and I'm waiting for a response either here or there.

  • YoscaYosca Posts: 2,613 Game Expert

    Thank you for your reply! Yes, you'll have to wait until Monday because it's now weekend. Have a nice weekend!


    🌟Every cloud has a silver lining🌟

    Carpe Diem

    You can vote HERE for an improvement of the Swedish Fish

    Find out SODA fun, contests, news, badges HERE

  • allstar15momallstar15mom Posts: 8 Level 2

    Paid 50 gold bars today for royal path. After about an hour, it disappeared. I appreciate any help you can provide.

  • LadyRaffieLadyRaffie Posts: 2,003 Community Manager

    Hello everyone!

    Quick update on this: We talked with the Studio and have reported that this feature disappeared after paying for some of you They told us this was due to some technical issues, so if you guys can provide with your Game Id ( Click HERE to see how to get it) , we will send you some nice compensation for this.

    Now, we would love to hear some feedback from you. Can you help us to make the game even more Sodalicious? Click HERE and share your thoughts with us! 🤗

    



    Candy Crush Soda - Share your feedback on Frosty Festival! ⛄️

    🏆Win Gold Bars in 1st Winter Games Competition HERE 🏆
    🔥 Check our HOT topics HERE! 🔥

    Want to PLAY?
    🍭 Play Candy Crush Saga      🥤 Play Candy Crush Soda Saga         👭Play Candy Crush Friends Saga     🍮Play Candy Crush Jelly Saga   🥕Play Farm Heroes Saga 
  • MeMrMeMr Posts: 7 Level 2

    Here's my user ID:

    11338686536

    Thank you for looking into this.

  • aseemsaseems Posts: 1 Newbie

    Hi,

    I have the same problem. I paid $$ for the Royal path and it disappeared.

    My game ID is: 11735011982.

    Thanks :-)

  • liz100liz100 Posts: 1 Newbie

    Same thing happens to me every time a purchase this. It disappears before I get a chance to use all the benefits. Getting over trying so hard to earn the bars just to lose them almost every time.

  • tratelqalamtratelqalam Posts: 2,557 Legend

    Harrell exit from the game and entrust the income again, often mistakes occur in the game, make sure that the phone is connected to the Internet because some of the enhancements work with the network make sure that the game is linked to your account and make sure that the game you have updated with the latest version If the problem continues to appear, contact the technical support service

    Don't let your happiness depend on something you may lose 💔

  • Lola_PopLola_Pop Posts: 5,951 Community Manager

    Hello @liz100 !

    Welcome to the Community!

    Have you tried to contact our Player Support team? If you play on your mobile device, please do access the Help Center from the game itself and tap on Contact Us at the bottom of the page.

    Thanks!


    Want to PLAY more?
    🍭 Play Candy Crush Saga      🥤Play Candy Crush Soda Saga         👭Play Candy Crush Friends Saga   
    🍮Play  Candy Crush Jelly Saga      🍏 Play Farm Heroes Saga
  • babybacallbabybacall Posts: 1 Newbie

    So I bought this last time because it seemed like a REALLY sweet deal!!! 66 of each of the special candies, 48 of each booster, and 72 hours unlimited lives.

    What I ended up actually GETTING was nothing even close. The highest number I received of any special candy was 12. And I believe that I only got 5 of each booster. So what exactly IS this page offering??? I added it up and even if I added the special candies and boosters from The Noble Path to what I got when I purchased The Royal Path, it still wouldn't come anywhere even CLOSE to the numbers advertised in this offer.

    I'm REALLY mad that I spent $10 on this, and even madder that the offer is clearly advertising something completely different than what I got. I feel like I got swindled!!!

    It's honestly enough to make me want to delete ALL of the King games that I've played religiously for years, and that I've always treated myself to offers from.

    I would really like a refund. Or SOME WAY for King to make this right. If not a refund, then the special candies, boosters, and unlimited lives that you advertised!

  • YoscaYosca Posts: 2,613 Game Expert

    Hello @babybacall I am sorry you feel it that way. The offer shows a total sum of the boosters. However, you can see how many boosters you get on every picture in both rows, see my screenshot. I am sorry but this is what it is.



    🌟Every cloud has a silver lining🌟

    Carpe Diem

    You can vote HERE for an improvement of the Swedish Fish

    Find out SODA fun, contests, news, badges HERE

Sign In or Register to comment.