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*HELP* Friends, challenges and events missing

Jessie_Bailey
Jessie_Bailey Posts: 3

Level 1
edited July 2020 in Support

For the past several days I haven't had any friends, events, or challenges. Match 4, race to the finish line, or King/Facebook friends have dissapeared. I looked for an update and waited to see if it would change, even cleared my cache. Nothing has helped. Am I the only one? I've searched to see if others are experiencing this and found none recently. It's literally just basic game play.

Screenshot_20200731-162027_Candy Crush Soda.jpg


Best Answers

Answers

  • Freddy_
    Freddy_ Posts: 68,477
    edited July 2020 Answer ✓

    @Jessie_Bailey Hi and welcome, Most of the features are test features so you are not always guaranteed to have them in your game. If you have done all the troubleshooting tips it may be your not in the test groups at present or there may be a temporary problem

    https://community.king.com/en/blog/kb/articles/495-my-special-event-just-disappeared


    Hope this helps

  • Jessie_Bailey
    Jessie_Bailey Posts: 3

    Level 1

    Yes thanks. It was strange. Last week I had a screen full of things and now nothing. Thinking about it, it happened the same time I lost my 70 something day streak which was my fault. May have contributed to me loosing everything. Thanks for the reply.

  • Jessie_Bailey
    Jessie_Bailey Posts: 3

    Level 1

    I'm even more confused now. 4 days of nothing. I come here for help. 20 mims later I go to play and Its ALL back.... EVERYTHING. Idk what happened but thanks again!! So very happy now!!

  • Freddy_
    Freddy_ Posts: 68,477

    @Jessie_Bailey Nice to here you got everything back, lol you will have to visit the community more. Enjoy crushing

  • [Deleted User]
    [Deleted User] Posts: 0

    Newbie

    I'm glad that you got all your features back. So you don't know why they disappeared and reappeared? I think there is some glitches somewhere? Good luck. Hope you don't lose them again.

  • aijaziqbal
    aijaziqbal Posts: 8,884
    Answer ✓
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/954897#Comment_954897

    Hi and welcome to our wonderful king community. Good to hear that you get everything back in order.

    Keep enjoying and stay safe.

  • tratelqalam
    tratelqalam Posts: 2,615

    Features are Labs, so you don't always guarantee that they're in your game. If you have implemented all the troubleshooting tips

Hey! Would you like to give us your opinion?

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