🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
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Answers
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Hi @lcvaughan49 a warm welcome , will help you tag some of the experts @PummyRaj @kiara_wael @Freddy_Falkner .
best of luck 🍭🥂
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@lcvaughan49 Hi, Sorry to here you have had a problem with you purchases. We do not deal with purchases in the community but please see below for help with your problem
If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Or alternatively you can use the contact us at bottom of page, you will need you game ID for this
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Hello @lcvaughan49 and welcome to our sodalicious community. In addition to what was said above - when you tap on "Purchases and Gold Bars" - On the form click on “Problems with Purchases” then click on “Accidental Purchase” or “Purchased items not received” and then explain the details in the comment section provided on the form.
Please be patient because it may take a day or two for Player Support to get back to you.
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If you are playing on mobile, please send an email to player support directly from the game.
When you send an email directly from the game, Player Support will automatically receive your purchase history and all transactions for the last 90 days.
Go to the game's Start menu, then Settings - Help Center - Purchases and Gold Panels - Contact us and email them.
