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Oopsedoops
Oopsedoops Posts: 28 Level 2

Where did the races in candy crush soda go?

Best Answers

  • Freddy_
    Freddy_ Posts: 68,477 Crushing Legend
    Answer ✓
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    @Oopsedoops Hi and welcome, most features in your game are test features and are not available all the time. Test features contain randomly selected people. So you are just not in the test group at present but could be again in the future. They can also be missing due to temporary problems

    Hope this helps

  • wykoon
    wykoon Posts: 12,712 Community Hub Moderator
    Answer ✓
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    Hi there @Oopsedoops and good day to you.

    Please try the basic troubleshooting steps below to see whether the race will re-appear in your game

    1. log out from game
    2. check for updates and update accordingly. make sure your device have enough memory/storage (at least 2GB) to facilitate the update
    3. restart device
    4. log back in to game and start playing and check for the Episode Race.

    If it doesn't appear, do not despair since it is not a permanent feature. If you can still continue to play your game without major interruption, keep playing and stay tune for other new features/events that may be introduced to you from time to time.

    You may get some additional info on all the events and challenges from the Help Center.

    Let us know if you need further help 😊

  • tratelqalam
    tratelqalam Posts: 2,615 Level 5
    Answer ✓
    Options

    Some features or events are experimental from the community. They are offered to a limited number of players to test the extent of their success and then wait for their reactions to them. After that, they are permanently proposed for each game to get rid of mistakes and give enough time to understand them. If you want to try the exclusive features of the community, update your game. Delete the temporary storage memory to make room for your game and avoid some game errors

  • wykoon
    wykoon Posts: 12,712 Community Hub Moderator
    Answer ✓
    Options

    Hi there, are you playing with mobile or PC? If mobile and Android, go to Google Play and iTunes for Apple device.

    If PC, Win 10 will update the game automatically as long as your Windows are up to date. Same goes to FB 😅

Answers

  • Freddy_
    Freddy_ Posts: 68,477 Crushing Legend
    Answer ✓
    Options

    @Oopsedoops Hi and welcome, most features in your game are test features and are not available all the time. Test features contain randomly selected people. So you are just not in the test group at present but could be again in the future. They can also be missing due to temporary problems

    Hope this helps

  • wykoon
    wykoon Posts: 12,712 Community Hub Moderator
    Answer ✓
    Options

    Hi there @Oopsedoops and good day to you.

    Please try the basic troubleshooting steps below to see whether the race will re-appear in your game

    1. log out from game
    2. check for updates and update accordingly. make sure your device have enough memory/storage (at least 2GB) to facilitate the update
    3. restart device
    4. log back in to game and start playing and check for the Episode Race.

    If it doesn't appear, do not despair since it is not a permanent feature. If you can still continue to play your game without major interruption, keep playing and stay tune for other new features/events that may be introduced to you from time to time.

    You may get some additional info on all the events and challenges from the Help Center.

    Let us know if you need further help 😊

  • tratelqalam
    tratelqalam Posts: 2,615 Level 5
    Answer ✓
    Options

    Some features or events are experimental from the community. They are offered to a limited number of players to test the extent of their success and then wait for their reactions to them. After that, they are permanently proposed for each game to get rid of mistakes and give enough time to understand them. If you want to try the exclusive features of the community, update your game. Delete the temporary storage memory to make room for your game and avoid some game errors

  • wykoon
    wykoon Posts: 12,712 Community Hub Moderator
    Answer ✓
    Options

    Hi there, are you playing with mobile or PC? If mobile and Android, go to Google Play and iTunes for Apple device.

    If PC, Win 10 will update the game automatically as long as your Windows are up to date. Same goes to FB 😅

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