why does it continue to say store unavailable when i attenpt to make a purchase. Ive unistalled the app then reinstalled it. Im using my IPAD and it still doesnt work
Hey guys, the studio is looking for feedback on your experience when you run
out of moves, so can you all please head on over to this link and if you
find that it is affecting your game, can you please respond?
I have been unable to access the store for months. Always “store unavailable”. I’ve read the prior threads and articles, shut down and restarted. I even moved to a brand new iPhone and carried progress via Facebook. I still can’t reach the store. What the heck is going on?
Hi @tbella, I don't know for sure but it might be that you are playing the game through Facebook and it's had its own share of glitches in the past year. Could you play through the Kingdom instead? I haven't played through Facebook in months.
Hi @keniza2019 and welcome to our adorable Community 😊 Did you change your email adress? And what do you need help with? Can you be more specific so I can try to help you. Thank you.
Hello @slesko1642 Hearty Welcome to our wonderful King Community 🤗
I am sorry to hear that you were not able to make a purchase on time to win your Tournament!
Unfortunately, there is nothing that King can do for this issue!
This problem is occurring to many players due to the "heavy internet traffic" - which none of us can avoid! Due to the pandemic, all are stuck at home, adults using their laptops for work, games, and kids for school / college classes, there is so much load on the Internet.
As your co-player, only thing I can suggest you is to make your purchases in "odd times" like midnight or early in the morning - when there is not much burden on the servers!
Hope this made sense! Please post back if you need further assistance.
Keep having fun in your game(s) and have a Sodalecious week 🍬🍬
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Please let me know what is happening. Have a delicious day 🍫
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1 · Helpful Woah! 1Sweet Love HahaI have been unable to access the store for months. Always “store unavailable”. I’ve read the prior threads and articles, shut down and restarted. I even moved to a brand new iPhone and carried progress via Facebook. I still can’t reach the store. What the heck is going on?
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0 · Helpful Woah! Sweet Love HahaHi @tbella, I don't know for sure but it might be that you are playing the game through Facebook and it's had its own share of glitches in the past year. Could you play through the Kingdom instead? I haven't played through Facebook in months.
If you want to try the Kingdom instead, please follow the steps on here: https://community.king.com/en/candy-crush-saga/discussion/250549/superstar-information-post-creating-a-kingdom-account-browser-with-images/p1?new=1
✨ ✨
⭐️ Join our first Player Community Virtual Event! ⭐️
✨ ✨
Have any good ideas to help improve your game? Master list of ideas for our King games✨ ✨
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaLevel search box - Candy Crush Saga
🌈
Portal to navigate between levels - Friends Saga
🌈
Shake Piggy Bank - Friends Saga
🌈
- Report
0 · Helpful Woah! Sweet Love HahaBecause the store was "unavailable" I was not allowed to purchase my special reward for winning the tournament.
Shirley
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0 · Helpful Woah! Sweet Love HahaHello @slesko1642 Hearty Welcome to our wonderful King Community 🤗
I am sorry to hear that you were not able to make a purchase on time to win your Tournament!
Unfortunately, there is nothing that King can do for this issue!
This problem is occurring to many players due to the "heavy internet traffic" - which none of us can avoid! Due to the pandemic, all are stuck at home, adults using their laptops for work, games, and kids for school / college classes, there is so much load on the Internet.
As your co-player, only thing I can suggest you is to make your purchases in "odd times" like midnight or early in the morning - when there is not much burden on the servers!
Hope this made sense! Please post back if you need further assistance.
Keep having fun in your game(s) and have a Sodalecious week 🍬 🍬
- Report
0 · Helpful Woah! Sweet Love HahaThere can be no crowd to use purchases at the moment because the virus is everyone playing at home use the purchase in the middle of the night
Don't let your happiness depend on something you may lose 💔
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1 · Helpful 1Woah! Sweet Love Haha