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What's happening in Soda in April? 🐣✨
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🚪✨ A new test appears!
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🚪✨ A new test appears!
Stuck rewards bar
sawyer4482
Posts: 5 Level 2
in Support
I'm going to quit this game. I've asked for support 5 times over the past month, sent requested screen shots, and still my rewards bar where the stars add up and give you rewards at the treasure chests has not been unstuck. Too many other games to play to put up with this nonsense!
Answers
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Hii welcome to d king community
if you are seeing weird things on your game they are going to ask you to try some troubleshooting to see if that clears up. Clear the history and make sure that you have the most recent version of the game. Then choose one of the links below to troubleshoot the game.
Browsers
https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
I will tag our superstar in this discussion page ...@PummyRaj he will give some valid reason for ur problem
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@sawyer4482 Hi and welcome, Sorry to here that you have not had much support. Can i ask what device you play on and also just incase just wanted to let you know that if available to you the windows 10 app seems to have a lot less issues than the current Facebook game.
Thank You
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@sawyer4482 Hi i meant you facebook game, If you have uninstalled and reinstalled on you android device i am not sure what can be done with this other than contacting support from your game as they would need to look in to your issue. If both device and game are up to date this is past my experience. Facebook game has issues but some are solvable and as stated if you can play windows 10 there are far less issues
Thank you
