Kindly mention which device are you using when you trying to buy this item.
Also please try these standard troubleshooting steps.
Log out, update your game application, Restart your device, clear cache/ history in case you are using browser and log in to check if it solves your problem.
Please try the steps that the expert provided. But if unsuccessful, then you have to wait for the studio to fix it. I think there is a glitch on their end.
Hi once again, i asked you above that which device are you using please mention that. And kindly show us the screenshot of the message what you get while attempting this purchase.
I am tagging one of our superstar @Sukanta_Biswas As his knowledge is far superior to us in these kind of issues.
Answers
Hi and welcome to the community,
Kindly mention which device are you using when you trying to buy this item.
Also please try these standard troubleshooting steps.
Log out, update your game application, Restart your device, clear cache/ history in case you are using browser and log in to check if it solves your problem.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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0 · Helpful Woah! Sweet Love HahaPlease try the steps that the expert provided. But if unsuccessful, then you have to wait for the studio to fix it. I think there is a glitch on their end.
No BGH 🔪 💔
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0 · Helpful Woah! Sweet Love HahaYou can check out some troubleshooting below.
Reset / clear cache data from app store - check app update - log out of game - restart device - open game and log in.
https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase/p1 Go to the Purchase problems link to solve your problem
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0 · Helpful Woah! Sweet Love HahaIts been like that for weeks. Done all the above but no joy.
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0 · Helpful Woah! Sweet Love HahaHi once again, i asked you above that which device are you using please mention that. And kindly show us the screenshot of the message what you get while attempting this purchase.
I am tagging one of our superstar @Sukanta_Biswas As his knowledge is far superior to us in these kind of issues.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love HahaHi dear
try this 👇
https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase/p1
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0 · Helpful Woah! Sweet Love Haha