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Under Investigation: I can't collect my Kimmy's Candy Hunt rewards
We’re currently experiencing a connection issue when collecting the rewards for Kimmy's Candy Hunt. We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to resolve the problem quickly for you. We’ll keep you…
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What is Rocket Rush and how do I play it?
Rocket Rush is a thrilling race to space—more specifically, to Wonderball Planet! 🚀 How do I play Rocket Rush? You will compete against other players by using Color Bombs: the more you use, the higher your rocket will fly! Play any level on the map, and the event will count your Color Bombs—no matter if you win the level…
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What is Shipmates and how do I play the event?
Hoist the sails, time to play! Gather your friends and challenge an opponent to a game of Shipmates — a new feature in Soda. How does it work? You'll be the captain of your team, and will compete to sink the fleet of your opponent before they sink yours! When starting Shipmates, you will need to choose 4 friends to help…
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What's Bake a Cake and how do I play it?
For the Bake a Cake event, you will be teamed up with several other players of Candy Crush Soda Saga with one shared goal: Get to the top of the cake by beating a selection of special levels and collect amazing rewards on the way. These special levels are broken up into several individual layers that you will need to…
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What is the Daily Bonus?
Whenever you log into Candy Crush Soda Saga for the first time of the day, you are greeted with a fun welcoming present containing fresh rewards for you: your own daily calendar, aka Daily Bonus! These daily rewards are free items that can help you on your journey on challenging levels and you can build your streak on…
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Why don't I have this special event on my computer when I have it on my mobile?
Currently, many of our exciting extra challenges and live events are predominately on mobile platforms. Implementing events and challenges on the desktop versions of the games takes a different set of specifications and delivery requirements, which rely on some resources outside King over which we have no control. For this…
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I have seen King promotions, which I can complete to win prizes. Is this genuine?
The King brand is very visible in media and considered by many as a mark of quality in gaming. Due to this, sometimes you'll see features, events, offers, and promotions which look like King branded items. Unfortunately, many of these are not genuine and we do as much as we can to ensure you are not misled. King only run…
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What types of extra games features can I find in my game?
Our Game Teams love to give you more of the game you love! To expand on your favorite games, they'll come up with new, innovative and exciting gameplay elements, events and challenges to put a spin on the game and test your skill for sweet rewards. Most events will appear for a limited period and carry a time window for…
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Why don't I have a new challenge but my friend does?
If you don't have a challenge but your friend does, don't worry - you won't be missing out. At King, we are constantly looking for ways to make our games more fun, interactive and challenging. Whenever we create a new feature, we always like to test it with a small group of players first, to make sure that they like it as…
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My special event just disappeared!
Our events and challenges are a great way to test your skills in a special element of gameplay and earn some awesome rewards. Special events will be visible only for a limited time, so try to keep up-to-date by checking your device notifications for the game. You should also see pop-ups and messages to let you know when…