Alansmart

Champion

Sorry to hear it didn't help @Strawberrypie , are there any other programs that have odd glitches for you? I ask this because it may be a graphics card issue

Hello and welcome to our community @Strawberrypie, that is indeed an odd graphical quirk.. try clearing your cache and stop the program if you leave it running in the background, then reboot and see if that helps.. let me know if you still experience this issue ok.

Hello and welcome to the community @WeeStewartie, try clearing your cache and uninstall and then redownload the game.. if that won't work then let me know ok. Have a sweet day

Hello @AlejHerrBar2k3, that reason has logic but my lady got the vampire tiffi well after Halloween? I was short less than 25 stickers for santa when he disappeared!? And I am also still collecting for Rudolph but only unlocked him a few days ago?

Hello and sorry to hear you are frustrated @AnnR63, I have heard of the connectivity issue before but yours seems to be a bit different.. I shall kindly ask @QueenMia to see what she thinks will help with this occurrence, I hope things work out for you as you are obviously a big fan of king games

Hello and sorry to hear you had to view that @DoLeMi, I myself don't have any ads while playing the game nor have I heard this from other players? Try a cache clean and see if that fixes the issue 

Hello and happy new year @Rei, I also was about to complete the sticker set before santa disappeared.. also had rudolph misty being collected but that set stayed? I myself am not able to answer this question so I shall ask @QueenMia if she has heard of this happening

Hello and welcome to the community @Paulg, at the top right of the page you will notice a video tab, if you open that you will find a series of videos that will assist in giving play support to help along the way.. hope your new year is devine

Hello and welcome aboard @Yisus2511, If you look at the top right side of your home page you will see a support tab.. if you check in there you will find how to troubleshoot the issue you are having. Hope you have a devine holiday season 

Hello @bellew, I would try a cache clearing and close app if left running.. then try a reload and see if it will boot up. Hope you are having a devine day