Comments
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Thanks Lynette this is correct, please make sure that you have the latest version of the game installed :-)
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Hi Donna- Thanks for posting on King Care. I am really sorry that you had this unpleasant experience. Let's make things right again. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen. As soon as you get back to me we can get…
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Hi Eileen- Thanks for posting on King Care and for sharing this with us. I am not sure about this, please could you let me know what the message that you received said and when this happened? Thanks!
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I will escalate this and see if I can get a direct link for you. Which browser were you using?
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Hi Astie- Thanks for posting on King Care. I am sorry that you have been experiencing a problem connecting your game to Facebook. Please let me know which model of device you are playing on, so that I can send you some troubleshooting steps. Thanks a lot!
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Hi Peggy- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem passing level 2458. I can understand your disappointment, please could you share a screenshot of the end of board so that I can take a look? I will need this to be able to investigate this further. To add a screenshot to…
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Hi lung308- Thanks for posting on King Care. I am sorry that you are experiencing a problem receiving your reset password email. I have checked this and I have been told that there can be a delay of up to 8 hours for the email to be received, please could you also check your junk inbox? Please let me know if you still need…
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Hi Charlene- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem passing level 2495. Please could you share a screenshot of the end of board so that I can take a look at the layout and the end of level message. To add an image please type your reply in "answer this question" and…
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Hi Deb- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem making purchases. Could you let me know a little more information? - What is the error message? - Which items/package are you trying to purchase? - When did the problem start? Thanks!
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Hi Robyn- Welcome to King Care. I am very sorry that you are experiencing a problem with your Gold Bars, these should never go missing. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen. As soon as you get back to me we can…