Cezdiamond

Community Manager

Comments

  • Please could you let me know the following? - Have you tested the game on another browser? If so which one? - What make model of device are you playing on? Thanks a lot! 
    in bubble witch saga 3 Comment by Cezdiamond March 2017
  • Hi Joyce- Thanks for posting on King Care. Welcome to the community. I am sorry that you have been experiencing a problem passing level 2362. If the problem happens again, please could you share a screenshot of the end of level message and your game board, so that we can take a look? To add an image to your reply please…
    in Candy crush 2362 I have destroyed all boxes but it shows that I have 4 remaining to destroy! Comment by Cezdiamond March 2017
  • Hi maenew- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPhone freezing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for…
    in candy crush won't load and crashes on mobile Comment by Cezdiamond March 2017
  • Thanks for your reply, I am sorry about this. We always need to check that all of the troubleshooting steps have been completed first. We are currently looking into this for you, thanks for your understanding. :-) 
    in Candy Crush Crashing one iPhone 6 Comment by Cezdiamond March 2017
  • Hi @CaBaLe and Krabbam- I will send you both messages, please check the envelope icon in King Care. 
    in Lost all my booster Comment by Cezdiamond March 2017
  • Hi there- Thanks for posting on King Care. Welcome to the community :-) Congratulations on getting so far, you're doing great! There are currently 1645 levels in Farm Heroes Saga, and the fun keeps continuing. We would love to hear some of your tips on how to pass those trickier levels! Have a Farmtastic week! 
    in last level of farm heroes saga? Comment by Cezdiamond March 2017
  • Hi everyone- Please note that the messages are found on the King Care site and not in your mobile games :-) Please let me know if you are having a problem locating it. Thanks! 
    in how to restore all the level progress in candy crush saga.I was not connected to facebook. Comment by Cezdiamond March 2017
  • Hi Jose- These troubleshooting steps are for all of our games, thanks! 
    in bubble witch saga 3 Comment by Cezdiamond March 2017
  • Hi Mary- Thanks for posting in King Care. I am really sorry that you did not receive your full purchase. I can understand your disappointment. I would like to make things right again, so I I will send you all a private message so that I can check your account, please click on the envelope icon in the top right hand corner…
    in Purchased $6.99 Bundle Comment by Cezdiamond March 2017
  • Hi Ruth- Thanks for posting on King Care. Welcome to the community :-) You have certainly come to the right place to get a little help with some of those trickier levels! Here are some tips on how to pass this level, I hope they come in handy: - Focus on getting rid of the chocolate as fast as you can, or else it can ruin…
    in I'm stuck on level 452 Comment by Cezdiamond March 2017
Avatar