Comments
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I play Candy Crush Saga not Jelly. The link is to Jelly. I need help with Candy Crush Saga. It is the only game I play on King.com. Please help with the problems I am having using firefox. The troubleshooting steps are for all of our games :-) Thanks!
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Why does it show that it has been solved?? It hasn't been solved!! We are still looking into this, thanks!
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Same thing is happening on my iPad Air. Candy Crush plays fine, but whenever I tap the trophy/envelop icon to view assists from friends, Candy Crush immediately crashes. We are still looking into this, thanks!
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I FOUND A FIX FOR " REPORT PLAYER ISSUE FOR WINDOWS 10 APP"!!! OK FIRST REMOVE GAME FROM YOUR FB GAMES LIST . BE SURE NO CC APP IS ON YOUR LAPTOP/PC GOOGLE BLUESTACKS ITS ANOTHER APP THAT KEEPS ALL YOUR ANDROID APPS IN ONE PLACE . GET A GMAIL ACCOUNT ADDRESS AND SIGN IN ( BLUESTACKS WILL ASK YOU TO SIGN IINTO YOUR GOOGLE…
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I still have this problem! Thanks for letting us know;
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Dear King, love your game but the same thing as described above happened, I was using the windows 10 app from the windows app store for Candy Crush Saga, all of a sudden a popup came to connect to facebook and I lost all my progress, I was at around level 320 or so. My game ID is same as my username here, could you please…
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I lost my progress too when I join with facebook from iPad. Please restore my progress. - I will send you a message too :-)
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I'm still passing gift boxes and they are not opening. After the update. Nothing is fixed We are still looking into this, thanks!
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Almost 3 weeks and disappointed. No mood to play as I almost used the boosters but can't earn.!! Really sad!!! Thanks for letting us know :-)
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There was an update today that has fixed the issue, unfortunate about all the gift boxes I didn't get, but a least now I'm getting the new ones. Thanks for letting us know :-)
