Chris20 Level 2

I'm not able to update my laptop, it's full

Hi Pitty_Kitty One friend appears when asking for lives, I can't add new friends. I'm working on Windows 10 Home

Hi Pitty_Kitty My user ID is 1155666632 Thanks

Can you advise when this will be fixed.

Ok thanks

I've always played the game on my laptop by logging into Facebook. I'm unsure of why I have to download it again, will this not mean I have to start from level 1 again when I'm on level 1734.

Unfortunately my laptop doesn't allow for updates now, there isn't any free space. I would have thought the game would automatically bring back any friends as it was a problem your end.

Why am I receiving the following message when trying to log on. The content you requested cannot be displayed right now. It may be temporarily unavailable, the link you clicked on may have expired, or you may not have permission to view this page.

Thanks yes I play via facebook and have never seen this message before, good to know that FB are working on resolving this issue.

Hi I'm on level 1439 and looking to add friends to my game.

Thanks Sandra, thankfully it was only down for a short time. Yes I'm getting sick of clearing the cache too.

I'm having issues again with the game loading, I've cleared the cache but it's not rectifying the problem.

I would like more than 5 lives at one time playing and also I play on facebook and would like an option to add friends that also play Candy Crush Soda Saga.

Thanks Becky, I've cleared the cache again and mine is now working too, I guess the support team must have sorted the problem

Can you give us an update on where you are with fixing this problem & is there any chance you can give us daily updates. I'm fed up playing Pet Rescue Saga.

I'm not sure it will be a facebook issue as I also play Pet Rescue Saga without any problems, thanks for investigating and I hope it will be resolved soon.

I have the same problem, not been able to access for 3 days now and it looks like the support team are just ignoring us.

When is this going to be fixed, I'm having withdrawal symptoms. I've done everything that has previously been suggested and we can't all be wrong. Please fix asap

I've also tried everything and the game is still not loading ahhh

I've been receiving this message since yesterday morning, what's gone wrong😣