Comments
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Marie, Level 490 is the last available level in the game right now. New content will be available but I don't have a time for you right now. I promise that you won't have to wait too long at all! Kind regards, Johnny
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Hello Crystal, From time to time we make changes to our levels which is why you might see differences in the videos on YouTube. You can read more about it here: https://care.king.com/en/candy-crush-saga/changes-to-levels-number-of-moves-etc-320938520 Kind regards, Johnny
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Hello Bernie, Could you please run through the troubleshooting steps provided here, as these should resolve your crashing issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny
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Hello, I'm sorry to hear that this is happening! Could you please complete the steps provided in this thread and if they don't resolve the issue, please let me know. https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny
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Hello, In our games we always trial changes with small groups of players which is why you might have different features in your game to your friends/other players. You can read more about it here: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Steve, Thank you for your feedback. You can read more about the game change to HTML5 here: https://care.king.com/en/candy-crush-saga/candy-crush-hmtl5 Kind regards, Johnny
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Hello Kim, The answer can be seen by clicking the link here: https://care.king.com/en/bubble-witch-3-saga/bubble-witch-3-crashes-and-sends-me-back-to-a-lower-level-everytime Kind regards, Johnny
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Hello Nikoletta, It is possible that your device is no longer supported. This means we cannot guarantee it's performance. There is a list of supported devices here and also a link to some troubleshooting steps that might help. https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices…