Comments
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Hello Nancy. Right now, the levels after 410 are only available on mobile devices. I'm not sure if this will change in the future. I apoligise for any inconvenience caused. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, The Candy Crush games team work incredibly hard to release new levels, I think they have done an incredible job with over 2500 levels now available to play. The levels take time to design, test and release and we don't want to rush them as they need to be perfect for our players! New content will be available but I…
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Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
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Hello Abby, Please follow the remaining troubleshooting steps here to see if this helps to resolve the issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Gina, Please run through the troubleshooting steps we have provided here and let me know if they help to resolve the issue: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Thank you, Johnny
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Hello Zally, Could you please post a screenshot so that I am able to see what you can see in your game? If you need assistance with this, please visit: https://www.take-a-screenshot.org Kind regards, Johnny
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Hello, Thanks for posting. If you open the game and go to the settings in the bottom left hand corner, you will see 2 icons, one for Facebook and the other orange icon for the Kingdom. To connect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the…