Comments
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Janessa, I don't fully understand your question sorry. Could you try to give a little bit more information about what we can try to help you with. Thanks!
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This can happen with any app on any phone, its just the memory of the device. If I'm using instagram and then I switch to google chrome and back, instagram will completely reload sometimes. It's the device memory and not the actual apps. I'm not sure if there is a setting to change it, you will have to check your device :)
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The little pop that appears at the end of the level, what does that say? This will always let you know why you didn't pass the level, for example if you didn't hit the minimum score. If this isn't the case then try to explain why you cannot move forward.
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I know with a lot of King's promotions they don't go out to all players, so it could be a case that it was just removed from your game and maybe you will get it the next time it's released.
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It could be that you need to update the game. If both apps are not showing all the levels then this is generally the case. Head over to iTunes/Google, whichever app store you have, search for the games and see if you can update them.
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This is a Windows error code, it's not related to the game itself. Check this thread for example: http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store/erro-code-80073d05-while-installing-apps/9689f4a0-5b05-4d86-9793-d0b3e13c0499?auth=1 Hopefully you can find an answer on the microsoft site.
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The level was updated so now everyone has 35 moves. It can be done, look here: https://www.youtube.com/watch?v=ndj4WQVI6Hs Whats the bug you are facing in the level, let me know...
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This isn't a game I play a lot but if you're looking for help then head to YouTube. There's always a lot of videos, some with and some without boosters and here you can always pick up a strategy and see what you need to do for those extra 2 pets. https://www.youtube.com/results?search_query=1421+pet+rescue
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There's a timer on the mobile, but it's not on the Facebook version so it depends what you're playing on. Have you asked friends for help, is this an option for you?
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From my experience if you don't have a mailbox then it just means you don't have messages right now. I know that messages don't transfer so this means you could have them on your mobile/tablet but not on your PC so it's possible.