MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi there jguette - welcome to the Farm Heroes community :waving: Just to make sure; are you having issues with Farm Heroes or is it another game? I ask since this game is currently version 5.11.9 Please let me know and I'll try to help you out :) 
    in Cant update 1.6.6 version Comment by MarkHawk February 2019
  • Hi justawful2, Unfortunately I won't be able to fix you up with coins. As this is a large amount of in-game items for a level crash I fully recommend that you get the issue checked and fixed so that it doesn't happen again.
    in Game crashing after level completed Comment by MarkHawk February 2019
  • Hi justawful2, I'm glad to hear that you finally got through the level :) I've had a look at your player account to see if all was OK. I was not able to see your item spending for the level and I suggest you to get directly in contact with support so they can examine further. Please use this…
    in Game crashing after level completed Comment by MarkHawk February 2019
  • Hi there neodixer :waving: Joseph45 told me about your issue and I'm here to try to help you out with the issue. Just to make sure; she has the feature but she don't get the winning items? If yes, then it sounds like something has happened to her player account. Best thing would be for her to contact support through this…
    in Win streak problem Comment by MarkHawk February 2019
  • @hate >> Please consult the house rules before posting. If you do not adhere to them you will be banned from the community.
    in Help for Level 2168 Comment by MarkHawk February 2019
  • Hi Ernesto! :waving: Make sure you have updated the game on your app store and you should now have all current 2427 levels available :+1:
    in When will new content be available? I keep reaching the end of the Pet Rescue Comment by MarkHawk January 2019
  • Hi Gabry77 - welcome to the Farm Heroes community :waving: Indeed level 2380 is the last level available for now.. on mobile devices. If you have the game connected to Facebook then you'll be able to play up till level 2395 there. We normally release levels first on Facebook, then convert them to mobile format and release…
    in 2381 level Comment by MarkHawk January 2019
  • Hi Sam 123! I really like your idea! :chuffed: I think a lot of players are saving up boosters and coins so they are prepared for those tricky levels - at least I know of several of my friends who are doing that. Would be a really nice feature and I'll forward your thread to the guys in the game studio so that they can…
    in Suggestions to help players Comment by MarkHawk January 2019
  • Hi Yoda :waving: This could most probably be related to the FB issue that firebombmarkus mentioned. You could also try the following steps to see if it is the browser or computer: * Clear the cache and cookies in the browser - this page explains further: https://www.refreshyourcache.com/ * Try the game from another browser…
    in Screen pops up for only 1 second and I can't click on it Comment by MarkHawk January 2019
  • Hi Tashlee, welcome to the Farm Heroes community :waving: Please take a look in the FAQ section - this article will help you in getting the payment issue fixed: https://community.king.com/en/farm-heroes-saga/discussion/246515/something-wrong-with-your-purchase#latest
    in why didn't I get what I paid for? Comment by MarkHawk January 2019
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