MarkHawk

Community Manager

Hi cchiarito! Welcome to the community :waving: Don't worry - all you'll need to do is to get in contact with support. Simply fill in this contact formula: https://soporto.king.com/contact in order to fix the purchase issue.

Hi guys. I'm checking in here from Santa's sleigh a few miles south of Greenland with a sparse satellite link. I'll check this with the game studio. Until then I think @Pummy_Raj 's suggestion with playing the level on Facebook might do the trick :+1:

Hi there jcksn6! Welcome to the community :waving: Your Kindle should be fully compatible with Farm Heroes so it could be an issue with your installed operating system. I suggest you start with getting the Appstore working correct as this will also make it possible to install Farm Heroes Saga correctly. There are some…

Happy Holidays Pummy and John! I'm also from Denmark so this will (hopefully) not be a surprise for you @John-18 how the traditions are :) In Denmark, Christmas is celebrated on Christmas Eve on the 24th. of December. It’s a day where the family gathers for dinner preparations and final wrappings of presents. In the old…

Hi Pummy :waving: Ahhh - really great to hear how you are celebrating the holiday season with your family =) Since I'm from Denmark I'd like to share a bit on how the holidays are there. In Denmark, Christmas is celebrated on Christmas Eve on the 24th. of December. It’s a day where the family gathers for dinner…

Hi there Haldace :waving: Thanks for telling! I'll check with the game studio and keep an eye out for other players with the same issue. It could possibly be a limitation somewhere in the connection between your computer and our game server. I've heard of other instances where firewall or router was configured so tight…

Even though I can't participate in the Gold bar contest I still like to share a few photos here from Barcelona =)

Hi there lennethvalkyrie19! Welcome to the community! :waving: I'm not fully sure of where you are trying to login. Is it to Facebook? Please come on over to the support section for Farm Heroes Saga and we'll help you out :) Just click on this link: https://community.king.com/en/farm-heroes-saga/categories/support-fhs Just…

Hi there AlBelKazel! Welcome to the Farm Heroes community :waving: I did a check on your phone specifications and it should have sufficient resources to play the game. You could try keeping the charger cable in the mobile while playing. This would reveal if the battery has a defect and loses capacity. Another option is to…

Thanks Marina, Current workaround would be playing the level on mobile instead of Facebook.