MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi gilly999, Thanks for telling. I'll pass it on to the ads team so they can have a look at it. I hope you managed to get in touch with the company and sort things out. However, you are right, we are a trusted company and take these complaints seriously. As mentioned, your feedback will be passed on and looked into. Thanks…
    in FAKE ADVERTISER... BE CAREFUL Comment by MarkHawk December 2018
  • Ohh - yes, please! I like this idea B) Let's see how many would like this and I'll take this idea to the game studio :)
    in Idea! I would like to see daily bonuses in Farm Heroes Super Saga Comment by MarkHawk December 2018
  • Hi Dorak, Are you playing on Facebook or on a mobile device? If you're on mobile then please check that you are running the latest version (5.10)
    in Level 2044 requires 8 chicks in 17 moves? Comment by MarkHawk December 2018
  • Hi guys, Have a lookout for the updated app that has recently been rolled out. The old version (v5.9) had a loading issue that has been fixed in the new version (v5.10)
    in Farm rescue not loading? Comment by MarkHawk December 2018
  • Hi there Saintray! Welcome to the Pet Rescue community! :waving: I've seen this error before - sometimes the Google Play app gets things wrong and you'll have to clear the cache and data of the app. Once you have done this you should now be able to download Pet Rescue :+1: This article will show you the…
    in How can I download this game even though its not available on the Google play store? Comment by MarkHawk December 2018
  • Hi there Supermum and welcome to the Blossom community :waving: I'll try to help you out! First thing I need to know: did you have the game connected to Facebook? If yes, then all your progress is restored there and all you'll need to do is to reconnect the game to Facebook. If you did not have the game connected then I…
    in Where is my progress? Comment by MarkHawk December 2018
  • Hi Amy, Ugh :anguished: - sounds like something went wrong with your reward. I think it would be best if you got in contact with our support team. Please use this contact form: https://soporto.king.com/contact I suggest you fill in the form and choose the field for payment issues. Once you have heard back from support you…
    in Game changed its player vs player 3 hours early without giving the reward Comment by MarkHawk December 2018
  • Hi there Belles :waving: Please have a look in the FAQ section and you'll get to this article describing a bit more about the coins: https://community.king.com/en/farm-heroes-super-saga/categories/faq-fhss https://community.king.com/en/farm-heroes-super-saga/discussion/178061/what-can-i-do-with-coins#latest
    in Spending silver coins Comment by MarkHawk December 2018
  • Hi there Marcie, The game studio for Farm Heroes Saga are normally the ones deciding which and where the special events takes place. I know it can be a tricky task to update the game on all formats, whether it be mobile, Facebook or on King.com Most of our players are currently on mobile format so naturally we do more…
    in Special Events Farm Heroes Comment by MarkHawk December 2018
  • Hi Marina, I'm a bit surprised you already have levels up to 1257. On my version I only have 1209. Are you playing on Android or iOS? Please post a screenshot of the issue and I'll look into it.
    in Nut is stuck in the upper right corner on level 1257 Comment by MarkHawk December 2018
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