MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details and I'll try to solve the issue :-) - Mark
    in Why am I not getting any of my boosters from Farm Hero Saga? Comment by MarkHawk August 2018
  • Hi Amy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in Farm Heroes Gold bars not received from Treasure Mill Comment by MarkHawk July 2018
  • Hi guys, Thanks for telling about this issue. @JonathanVW >> Please let me know which version of the game you have installed. I saw you marked down iOS and will include this info back to the game studio. @Kristyn Flowers >> Please also let me know which game version you have installed as well as which mobile device and OS…
    in Board number 74 is bugged Comment by MarkHawk July 2018
  • Hi David. The videos are loading from YouTube. Click on the YouTube logo in lower right corner or use this url: https://youtu.be/svveIt-gK9Q @Nancy Jones, you might not always get a perfect board. Sometimes I let a level "cool off" for a day or two before picking up the game again. Somehow this resets my mind and I see the…
    in Bubble Witch 3 Saga Level 548 Video Tutorial Comment by MarkHawk July 2018
  • Hi Crissy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in My special games are disappearing before the time is up. Comment by MarkHawk July 2018
  • Hi Teresa, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in Basket Boosters Comment by MarkHawk July 2018
  • Hi Loueva! Pet Rescue Saga should work OK on Game Room so it might be a limitation in the current browser you're using. Have you tried from another browser? If you prefer then it's also possible to play the game on King.com: https://king.com/play/petrescue KInd regards, - Mark
    in browser Comment by MarkHawk July 2018
  • Hi Leslie, Normally it is the user (creator) of a thread that can mark it down as solved. Let me know if you're having a question that hasn't been answered and I'll try to help you out. - Mark
    in Unanswered questions King show as answered??? Comment by MarkHawk July 2018
  • Hi Leslie, Pet Rescue Puzzle Saga is currently being play tested for a few selected countries. As soon as the game is ready for launch we'll make an announcement including an official release date. Kind regards, - Mark
    in Pet Rescue Puzzle Saga Comment by MarkHawk July 2018
  • Hi Subha! Those 193x levels are tough to crack! I'm currently gathering player feedback and will make sure the game studio gets your feedback. Thanks Chicken Slayer for helping out :-) - Mark
    in Can the targets of level 1938 can be reviewed? Comment by MarkHawk July 2018
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