MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Jane, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in All my levels disappeared! Comment by MarkHawk April 2018
  • Hi Saritha, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in Lost my game progress Comment by MarkHawk April 2018
  • Hi Brian, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in I lost all my levels and candy crush I got put back to level one how do I get my original levels bac Comment by MarkHawk April 2018
  • Hi Reena, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in Progress Comment by MarkHawk April 2018
  • Hi Elsierob, Check the small email icon located between the logout link and your avatar. If you can't see it then please try from another computer
    in I just hit the jackpot on the daily booster wheel after 1450 levels but nothing happened? Comment by MarkHawk April 2018
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in I just hit the jackpot on the daily booster wheel after 1450 levels but nothing happened? Comment by MarkHawk April 2018
  • Hi Lori, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in Country show rewards are not rewarded Comment by MarkHawk April 2018
  • Hi Rocky, Would you have the option to try the game from another browser or computer (preferably also from another Internet connection). I haven't seen other players mentioning this issue so I was wondering if it could be caused by a limitation in the network (for instance firewall) or by the browser/computer configuration.
    in Can't we request lives anymore ? Comment by MarkHawk March 2018
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in Lost all my progress Comment by MarkHawk March 2018
  • Hi Rocky, I suggest you try the game directly on King.com - https://king.com/play/farmheroessupersaga On the same page you can create an account. Once done try going to settings and from here you can sync your game progress from Facebook. After this you should have no problems sending/receiving lives in the game. Let me…
    in Can't we request lives anymore ? Comment by MarkHawk March 2018
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