MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Marie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in big bonus lost Comment by MarkHawk March 2018
  • Hi Margaret, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in restore farm heroes Comment by MarkHawk March 2018
  • Hi there P.A Sorry to hear your game is crashing :-/ Could you tell me a bit about which phone and OS version you have? If you have the game connected to Facebook then try playing the level there. Once you have completed the level you should be able to play level 814 on your phone again. - Mark
    in game crashing itself at level 813 Comment by MarkHawk March 2018
  • My bad - I totally forgot that you can get beans after completing a level. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in No magic beans given level advancement. Comment by MarkHawk March 2018
  • Hi Oln75, I don't recall there's ever been magic beans added when you progress a level. Where did you see or hear of this feature?
    in No magic beans given level advancement. Comment by MarkHawk March 2018
  • Hi Dwayne, I can assist in getting the game progress back in Candy Crush Saga. Please notice that we require direct contact from a player in order to verify ownership of the game account. This can be arranged by letting the person with the issue log into King Care and post a request to have the levels restored. Once done a…
    in Lost all level after logged in to Facebook. Comment by MarkHawk March 2018
  • Hi Anneke, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in Synchronische with Facebook Comment by MarkHawk March 2018
  • Hi Leslie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in how do I get lost levels back? Lost all progress Comment by MarkHawk March 2018
  • Hi Ankie, I've just seen that no one has replied to your question. Please let me know if the issue is still there and I'll do my best to help you out :-) - Mark
    in After update 31aug i can not open the game farm heroes on my iPad Comment by MarkHawk February 2018
  • Hi Mr. Tit, I've just seen that no one has replied to your question. Please let me know if the issue is still there and I'll do my best to help you out :-) - Mark
    in Lost progress Comment by MarkHawk February 2018
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