Princess_Jessica

Moderator

Ok thank you let me ask the CM and see if I can get a fix for you 😊

Sorry to hear you have this problem with an add. Please try the following: Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again. Updates: Make sure you have the latest game and device updates Memory: Do you have sufficient memory on your device?…

Thank you for pointing this out 😊

Hello @simplyP can I please get your game ID so I can get your booster over to you 🤗

Hello welcome to the community 👋 This is a known issue. I'm so sorry your also having this problem. I understand your frustrations. I have vision impairment and it makes it hard. Please be patient as the studio is aware of this and is diligently working to resolve or better the problem 🤗

Hello welcome to the community 👋 If you go here and introduce yourself and join other player's you can find a team perfect for you 😊

Hello welcome to the community 👋 FYI... The studio is aware of this issue and is working diligently to resolve this. Hopefully soon it will be better for us with eye impairments. I am in the same boat. I have vision impairment and it makes it hard. Please be patient as they try to find a fix for this 🤗

Hello welcome to the community 👋 If you go here and introduce yourself and join other player's you can find a team perfect for you 😊

Hello welcome to the community 👋 If you come here and say hi and introduce yourself to the community you can meet lots of friends 😍

Hi all I just heard the studio is aware of this problem and is looking into a fix. So hopefully it will be resolved soon. I know it's frustrating but please be patient while they find a fix for this. As always your feedback is appreciated and always welcomed ❤️