Comments
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Hi Kirsty! Please check to see if you have available resources to install the game. If you don't have sufficient storage capacity then the install will fail. If this is the case then you might have to delete a few apps in order to make room for Jelly Saga. Please also try a reboot of your tablet right before installing the…
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Hi Linda! You can update the game on Amazon - just follow this link: http://www.amazon.com/King-AlphaBetty-Saga/dp/B00ZP4XJF4 Once updated you should have all current 320 levels available. Cheers :-)
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Hi Lolita! I suggest you try the strategy shown in this video: https://www.youtube.com/watch?v=XtKIq0nEwak I hope you pass the level with 3 stars :-)
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Hi Mohamed! You might be experiencing and issue with the old system cache. Try the following steps: Turn your device off and then press and hold down the Power and Volume buttons simultaneously until the Fastboot menu appears on the screen. Highlight Recovery using the Volume buttons and press the Power button to select…
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Hi Jessica! I haven't heard of any issues with level 298. Could you please take a screenshot of how it looks on your screen? Thanks if you can post it here. I have checked the level on YouTube - maybe this video can help you out in completing the level: https://www.youtube.com/watch?v=pucx1BN6LtM Cheers :-)
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Hi Eder! Please see this thread: https://care.king.com/en/pet-rescue-saga/how-can-i-pass-level-887i-pet-rescue-saga Cheers :-)
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Hi Margaret! What happens when you click on level 216? Please also see this thread: https://care.king.com/en/candy-crush-jelly-saga/why-do-i-have-to-replay-level-that-i-already-passed Do you have the game connected to Facebook or Kingdom? It's the best way to make sure your progress is stored. Cheers :-)
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Hi! Which mobile device and OS do you use? In most cases a reboot of the device can solve many issues. Please also make sure you have the latest version of the game installed. You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to…
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Hi Mark! Boosters and lives are stored locally on your mobile device and can't be synced. Only game progress, highscores and gold bars are synced across platforms. I have solved the issue with lives by playing on King.com - from here you'll get help fast for road blocks and extra lives. The trick is to send life requests…
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Hi Lee! Have you tried playing the game on King.com? I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen) 2) Choose Account 3) Enter your password 4) Click on Synchronizing/ Connect to…