johamilton

Moderator

Wooo Hoooo great job! I will get our badge ordered Palash. Thank you for playing 🤗

Hi and welcome to the Jelly community. I am so sorry, but to receive the Gold from the piggy bank, you do have to pay. I am not understanding what plant you are talking about. Can you help me out on that 🤗

Hi and welcome to the Jellies! I am sorry but players cannot add you. The players that you see in your envelope are added randomly by King. 💕

So you are saying no names are listed in your envelope. Or that no one is sending out lives. Can you open up your envelope and take a screenshot for me please. 💕

Hi and welcome to the Solitaire family Stevie. It appears that you might have a WIFI issue since you have the spinning wheel. Check Internet Connection: Ensure you have a stable internet connection. Restart the Game: Sometimes, restarting the game can resolve connection issues. Update the Game: Lately we have had a couple…

Hi and welcome to the Candy Crush Solitaire community. I am so sorry you are having a problem. I know it is so frustration. The issue where using and purchasing Boosters would make the game freeze has now been fixed in our latest update. As always, to make sure you have the latest version: -On mobile or tablet, simply go…

Hi, I know this is very frustrating for you not being able to play. Can you please tell me what is happening in your game. The issue where using and purchasing Boosters would make the game freeze has now been fixed in our latest update. As always, to make sure you have the latest version: -On mobile or tablet, simply go to…

Hi and I am so sorry your game is still freezing after the update. After your update did you turn your device off and let it set about 10 seconds then turn it back on? Also can you please tell me what device you are playing on. An Android or Apple. Also please give me a screenshot of what version of the update you have. We…

Hi, I am so sorry you are having this problem and we know it is so frustrating. There was an issue regarding using and purchasing Boosters and having the game freeze. We now have good news and it has been fixed in our latest update. Please Update phone🤗 -On mobile or tablet, simply go to the game page in your app store and…

Hi, I spoke with our Team and they said if you haven't been able to log in for over a year then it might be best to reinstall the game and see if that works. 🤗