nummymummy

Level 2

Still no internet connection 

Going on month 5 now with no internet connection. Still no fix. Deleting & reinstalling game does not work... 😔

Hi everyone, I have had this problem for over a month. Unfortunately, none of the recent updates have helped. I can still progress through the game, but I cannot win boosters, race, etc... I’ve commented many times to try to get this fixed, but still have yet to see any improvements. Miss the interactive format of the…

Hi QueenB, just answering your message: Hi there! If you're having internet issues on your mobile device, please comment below with these details as we are currently collect as much information as possible to be able to help you out. - Which device are you playing? Android, Apple, Kindle? Apple - When did this start to…

Same thing happening to me. There is another thread regarding this topic: https://community.king.com/en/candy-crush-soda-saga/discussion/267909/can-t-connect-to-internet-reported-under-investigation/p3 

Nothing’s changed even after the most recent updates 😒

Hi everyone, I’m still having the same problem. It’s been a few weeks. Only happening on my Candy Crush games. Bubble Witch still seems ok. Going on week 4... Very frustrating! Has anyone been able to fix the problem in their devices? 

To delete and reinstall the game, knowing we will lose our place/boosters is a very disappointing and an unsatisfactory answer. Many of us have worked and enjoyed playing these games for a long time. We have spent a lot of money to get there and get our boosters. To now pull the plug on the internet connection to force us…

Hi Linlou, glad to hear you were able to reconnect. Did you do anything differently? Most of my King games are still claiming to be offline. From what I’m reading, deleting and reinstalling doesn’t help... :( I am interested to know how you were able to fix the problem.

I’m having the same problem. Started a few days ago after the most recent update. Not sure what else to do?