Cezdiamond

Community Manager

Thanks for your reply, I will send you a private message to take a few more details. Thanks!

Hi Carla- Thanks for posting on King Care. Please note that the competition takes around 24 hours for the results to be fully calculated and the rewards given. Have you received your rewards now? Thanks :-) 

Hi Sharon- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem progressing in your game. I can understand your frustration. Let's get you back on track :-) Which browser are you playing on? Have you tested the game in more than one browser? Please can you follow our troubleshooting…

Hi coolmas- Thanks for posting on King Care. Congratulations on getting so far, you're doing great! We love love to hear your tips on how to pass those trickier levels. New levels will be available soon, but I don't have an exact date just yet. You can check your game, our Facebook page or our Twitter feed to be one of the…

Hi Nicole- Sorry for the delay is the problem resolved now? 

Sorry for the delay, are you still experiencing this problem? 

Hi @gypsynhobbes are you still experiencing a problem with this level? Please could you share a screenshot of the end of board for us to take a look at? Thanks! 

Hi Lori- Thanks for posting on King Care. I am really sorry that you did not receive your Gold Bars. I can understand your disappointment. Let's make things right again. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen. As…

Hi Stephen- I am very sorry about this, I will send you a message :-) 

Hi- I have checked your account and I can see that you are now on level 1155, is the problem now resolved? Thanks