Comments
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You requested a screen shot but how do I send that? Where is the photo icon? Hi Buddy- Do you see any icons below the "Do you know the answer?"
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Totally embarrassed. When I click on the envelope I see your message but don't see a way to reply. Let me check this for you now :-)
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I used my cell phone for the transaction. I purchased the $19.99 package for the 210 gold bars and the transaction #'s are MTSS4QJ2SW and MTSS4N5Q36. I just looked at my email and found that I was charged for two packages and haven't gotten anything. I have purchased from this app before but this problem is such a pain…
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Hi, when i started playing this game long time ago i didn't login to king.com or facebook and now i change my phone and i want save levels so i try login with facebook still on old phone - go to candy crush was something about 1000-1010 levels then go to login facebook and all gone :( now i check with and without facebook…
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It's so agrivating that they only say they are looking into it! It's obvious that it is a King issue and not user/device issue. I've won 4 out of the 5 gift boxes and haven't received one booster. Hi Cheryl- We hope to have an update/fix shortly for you :-)
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Can you please help me too. I was not signed in with Facebook or registered with my email address :( Hi Rachel- I have sent you a message too :-)
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It's not a solved issue I am sorry that the problem persists, please let me know which generation of iPad you are playing on. Thanks!
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Hi, I just wanted to say that i got the best Customer service help ever and i want to thank Cezdiamond too much for her support. wish you have a wonderful day :) Ahmed A Thanks a lot, glad that I could help :-)
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Hi @Cezdiamon, can you send me a message too? I was at level 201, and all my levels synced back to1 and lost all my progress after signing in with my facebook account .... Also note that i didn't even logged in by my email id ever.... Thanks Hi Neha- I will send you a message too :-)
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I cant find a envelope icon..? Let me know if you still need a hand :-)