Comments
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Hi @AJN :waving: Unlike your progress leaderboard that shows how your personal Facebook friends are doing in the game, all races like the weekly race tend to have a mixture of your Facebook friends and randomly assigned Kingdom players. But if your progress leaderboard is mixed as well, could you send me a screenshot of…
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Hi @Lisa_Jean_Shaw :waving: You're playing in Facebook? Can you try if you can load the game on a private / incognito window? You can open a private window from the browser settings. If you cannot load the game still, please could you add a screenshot of your game trying to load? For instructions how to take a screen shot,…
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Hi @Pamuk_Pascal :waving: I'm not sure what happened with your previous post - but I can answer to this one :) There is a test regarding Sugar Drops and you'll find all information here. I hope that helps!
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Thanks for your post @Tony212 , As your query relates to advertising in our game, we would kindly ask you to contact our Player Support Team via this link.
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Congratulations @bearwithme!! Well deserved!
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Thanks @simonj! One quick thing before we can check this - could you check your user ID? You can find it from the game like this. If you cannot find it, send me a private message with the email address associated with your game and I'll try to look into it that way.
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@sofia77 the timer didn't work either? :O I'll check this from our end but in the meantime check out the message I sent you - you'll find your inbox from the top right corner :+1:
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Thanks @Lisab318 :+1: I have checked this now and can confirm that the bot has been resetting due to opening a level and closing it. Opening a level will count as a try -> if you close the level that will count as a fail, which is why the bot would start over. I hope that helps!
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@mercerik Reinstalling the game app was to resolve your issue with logging into Facebook every time when sending out lives. The reason why it has to be done in Facebook, is so that you will then get a chance to change app's privacy settings. That is if you want to get rid of this constant logging into your FB account. I…
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Hi @michellew :) and welcome to our Community! We've noticed that couple of things that can disturb the timer in the free climb: First of all please make sure that you have a strong internet connection so your game's timer isn't losing connection to our servers. Secondly note that if you have changed the clock in your…