JillyJill

Noble

Hi Scooterpie, Thank you for contacting King Care! I believe the star game is over, at least that's the message I got when I logged in today, that I didn't win. Perhaps that could be why you're not seeing it, but it's usually another little icon on the page. Hope this helps! Jilly 

You're so welcome, I knew Tony Mc could fix you up! We appreciate your patience through all of this! Jilly

Hi Tammy Kay, Thank you for contacting King Care! This is why we have this forum, to hear suggestions or issues going on with the game. Therefore, I can forward this information to King Care Admin, who will then escalate the issue to the appropriate source, maybe to the game studio or could also be a facebook issue. But…

Trying to get someone. They are located in Barcelona, so after the tragedy they needed to take off but they should be back, thank you for your patience, Jilly 

Check for an update, today is update day and you should have one waiting for you or have already updated.

It's just the same usually, 1 of each booster, I'll have someone look into this,

Hi there Amilia Chiu, Thank you for contacting King Care! I'll try and give you a tip for this level; try getting a color bomb (chocolate sprinkled ball) with a packaged candy, combine the two and hopefully you'll get all or most of the necessary packaged candies out of the way. And no, it's not an error, along with…

Hi BlueSky14, Thank you for contacting King Care! Congratulations on reaching the jackpot! It's just like with any prize, you claim it, and then the screen pops up to come back later for another spin. You should have received the boosters in your account for the prize given. Did you not receive your boosters? If not I can…

Hi criissiie, Thank you for contacting King Care! I'm confused because the piggy bank only fills up to 60 bars, so I'm not sure how you got to 100. I will contact a King Care moderator to look into your account to see what happened to your purchase. It may be a day or so for a response. Thank you, Jilly 

Hi MargaretB, Thank you for contacting King Care! Have you checked your app store to see if there is an update needed. This issue sounds like you need to update the app. Let me know if not. Good luck, Jilly