Johnny_Ryall

Comments

  • Hello Kate. Could you please check to see how much available memory you have left on your device. Please also try to load the game with no other apps open, check that the available RAM is adequate as well. Please check this and let me know if it changes anything. Kind regards, Johnny
  • Hello Jeff, Please refer to this thread: https://care.king.com/en/bubble-witch-3-saga/my-boosters-are-not-being-given-when-i-open-the-box-where-are-they-going-help-help I'm sorry about the missing boosters, but we are unable to add any items that were previously not added. Kind regards, Johnny
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Hello, Could you please run through the steps listed here to see if they help to resolve your issue. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Hello, I'm sorry that the promotion is not working for you. It is still being tested at the moment so we cannot guarantee it's performance. You can delete the app and install it again to see if this helps but in doing this, you will lose all your boosters and lives. Kind regards, Johnny
  • Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
  • Hello, Thank you for your question. Right now there are only 720 levels available on mobile devices. New content will be available but I don't have a time for you right now. I promise that you won't have to wait too long at all! Kind regards, Johnny
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Hello Jan, Please refer to this thread for further information about the devices that support our games: https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices The iPad 2 is no longer fully supported so we cannot guarantee game performance I'm afraid. Please accept our apologies for any inconvenience…

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