Comments
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Hi Linda, The games automatically sync when there is an internet connection and you are logged into the game with a Facebook or King account
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Hi Cindy, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
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Hi Anil, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
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Hi Anthony, Thank you for posting on King Care. This issue has been passed on and will be fixed shortly. Sorry for the inconvenience JustPlaying
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Hi jnet1, Thank you for posting on King Care. Can you try https://www.facebook.com/notes/paradise-island-2/webgl-problem-fix/498004313710641/ (making sure WebGL is enabled) and https://productforums.google.com/forum/#!topic/chrome/3eNlhc1qmHs (make sure graphic acceleration is enabled) please let me know the results Thanks…
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Hi Sandy, Please follow the instructions here to move your game to a new device if you have saved to a Facebook or king account. Thanks JustPlaying
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Hi Judy, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
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Hi nanomug, Lives and booster are stored locally on your phone. Please see https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device and https://care.king.com/en/alphabetty-saga/superstar-information-post-should-i-uninstall-the-game-on-my-mobile-device
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I am sorry but we can not see/access anything to do with your purchases in this forum as it is manned by volunteers/regular players helping out. Only the link I sent you can deal with purchases.
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Hi Mrgomes240. Please try updating your graphic card drivers Can you try https://www.facebook.com/notes/paradise-island-2/webgl-problem-fix/498004313710641/ (making sure WebGL is enabled) and https://productforums.google.com/forum/#!topic/chrome/3eNlhc1qmHs (make sure graphic acceleration is enabled) Please follow this…