Lady_Choo

Moderator

I think the best thing to do is contact player support from within the help centre in your game. They can look into your account and see if there is something blocking the bars arriving 😊

Hi, have you checked for updates for both your iOS and the game?

Good evening, I am sorry you are having this issue Can I ask if you have cleared cache and cookies, made sure the browser is updated and tried using a different browser?

Oh no! Have you reinstalled the game recently?

Hi and welcome to the community. Have you checked your app store for updates?

good evening and welcome. Had you completed it once? Sometimes it allows you to complete again but you only get the reward once. The best thing to do is to contact player support from within your game and they can look into your account and see whats happened.

hi and welcome. Is it loading the game at all? Have you checked for updates?

Hiya, are you logging in through Facebook or the kingdom?

hiya, and welcome. Have you tried clearing cache and cookies?

hi and welcome to the community. It's not actually broken as such, it's just certain things need to be done. Read the post by @Lynette here who explains how to play it