Comments
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Hi, Sorry to hear you did not receive your bonus. Thanks for getting back to us with the requested details so we can solve this matter.
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Hi, Sorry to hear you did not receive your reward. Thanks for getting back to us with the requested details so we can solve this matter.
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Hi Ja, Thanks for addressing your concern. There are several parameters involved in solving the issue. I suggest you temporary disable the automatic update of apps on your mobile device until the issue has been resolved. Thanks for your patience and understanding.
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Hi Bram, Thanks for your question. For newer versions of Android (Kitkat and Lollipop) it is not longer a requirement to close apps in order to release RAM or CPU resources. When you start other apps the RAM will be used dynamically and efficient. In case you want to close the app instantly then I suggest you simply…
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Hi Justin777, Zopim chat is safe and easy to use. You may visit the site here for more details: https://www.zopim.com/ To initiate a chat with the King staff please use any desired username - for instance 'Justin777' or similar. The email feature will make sure you receive a reply later in case all King staff members are…
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Hi Catherine, I'm sorry to hear your about your iPad issue. Good thing is that there are several steps you can take to restore your progress: 1) Did you have the game connected to Facebook? If yes then all your progress can be restored by connecting the game to Facebook 2) Did you have the game connected to Kingdom? Same…
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Hi lisa6538, Did you have the game connected to Facebook? If yes then all your gold bars, game progress and high scores will be synced there. All you'll have to do is to connect the game to Facebook from your new tablet. Please notice that boosters can not be transferred between devices. You will have to either use them…
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Hi, The design on King.com can interfere if your screen resolution is set too low or if your browser window is not maximized. Please maximize your browser window (normally the F11 key) and the layout should now look correct.
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Hi Zara, Thanks for getting in touch. I suggest you contact King management through this link: http://about.king.com/about/contact - please choose 'Partnerships' in the drop-down selection and a representative will get back to you shortly. Thanks
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Hi Mohamed, Please try the following: 1) Start the game on your mobile device, go into settings and disconnect from Facebook 2) Go to Facebook.com on a stationary computer, login and play one level in Candy Crush 3) Go back to your mobile device, start the game and click on the blue Facebook connect button 4) Your game…