MarkHawk

Community Manager

Hi SerraAngel, All threads here on King Care are being answered in priority. King Care is a growing community and a resource to find answers to most gaming questions. Instead of answering individual emails we prefer to have open and transparent communication that can help others.

Hi Ivy! Thank you for your question. I’m sorry but for the moment King Care is only available in English. Please visit the following site where you can check out the help and FAQ sections: http://candycrushsaga.com/help/en I hope that you are able to find your answer there. Thanks

Hi! Sorry to hear you did not receive the correct amount of Gold Bars. Please see the email we send you so we can help you. Thanks.

Hi Justyne! Yes :-) Kingdom will also be with some features that are individual for each of King's games.

Hi Pammyfry! Please write back to the email we send you so we can locate your game account. Thanks.

Hi AsianSpice10! Please see the message I send you privately. Once I have located your game account I can give you the specifics for your transactions. Thanks.

Hi Woodles1114! It's currently not possible to remove a card that has been saved to your account. You can however always choose to use a prepaid virtual card. Google "Prepaid Virtual Visa Card" as an example. Please also see our FAQ: https://king.com/#!/faq/Purchases Thanks

Hi Jeanette! Please get in contact with the store where you got the game card.

Hi Deanne! Sorry to hear you didn't receive the gold bars. Please see the email we send you so you can get compensated. Thanks.

Hi Vcarlson79! Sorry to hear you didn't get your gold bars. Please see the email King Customer Care send you so we can compensate you. Thanks.