MountainMom

Moderator

Comments

  • Hello @katabo65 and Welcome to this King Community! I am sorry to hear that you are having issues with your progress changing. There are some articles in our Help Center that might help. In particular, I suggest starting with the article HERE (<--hyperlink). You might find others that are more pertinent depending on…
  • Hello @mosunmola10 and @karungu! Welcome to this King Community! Video ads are not a permanent feature in King games, and not all players get video ads at the same time. For more information tap 👉HERE👈.
  • Hello @karungu! Most features in Candy Crush Saga are not permanent, so they can appear and disappear at random times. For example, instead of the train, you might see Tiffi in her fishing boat offering more levels when you are out of lives. The development team is constantly testing new features and events, so players…
  • Hello @Fedy and Welcome to this King Community! I am sorry to hear that you are having issues with your progress changing. There are some articles in our Help Center that might help. In particular, I suggest starting with the article HERE (<--hyperlink). You might find others that are more pertinent depending on whether…
  • Hello @usam2020 and Welcome to this King Community! There is a discussion that describes the current Pins event. Check it out here ⤵️ https://community.king.com/en/candy-crush-saga/discussion/506808/pins-are-back
  • Hello @13541858004 and Welcome to this King Community! Your ideas are interesting but unlikely to be implemented. We have a section of this forum dedicated to collecting ideas from players ("Ideas" button near top of page) and it is amazing how many great ideas we have. Unfortunately, very few get implemented because there…
  • Hello @momstimeout, I have not heard of this problem happening to other players recently. It sounds like you have tried our standard troubleshooting steps, so I would like you to try playing on a different device if you have that option. Let's see if it is your device or your game.
  • Hello @jewl711 and Welcome to this King Community! Candy Royale has gotten mixed reviews from players. The greater the number of levels required to win, the greater the number of complaints. This event, like most others, is not a permanent feature in Candy Crush Saga. It comes and goes on an unpredictable schedule. So,…
  • Hello @junior13000 and Welcome to this King Community! I’m really sorry to hear that you’ve been having trouble with your purchases. Unfortunately, the Community team can’t look into or process purchase-related issues. These are handled by Player Support directly. If you haven’t already done so, please reach out to Player…
  • Hello @lulu77! My past experience was that the butterflies only appear on one of the hard levels in an episode. More recently the butterflies appear on random levels within an episode. As you know, the butterflies fly down from the top of the board and must be collected as soon as you see them, because they disappear…