QueenB

Community Manager

Last chance to participate!!! Contests ends soon and the winner will get announced tomorrow 🤩

https://community.king.com/en/candy-crush-saga/discussion/comment/3107807#Comment_3107807 Hi there Norma 😃 I tried changing your name to Mac but unfortunately it's already in use by another member. Any other suggestions I can try out?

https://community.king.com/en/candy-crush-saga/discussion/458255/no-100-gold-bars-yet Hi cookiemae, Thank you for reaching out. I apologize for the delay in receiving your gold bars from the Winter Cup. I'll make sure to check on this issue and ensure you receive your gold bars 😉 Thank you for your patience and…

https://community.king.com/en/candy-crush-saga/discussion/comment/3107300#Comment_3107300 Thanks ngsbrwon, I've passed it on but I won't hear anything back until tomorrow morning so bear with me 🙂 Please let us know if anything changes in the meantime 😉

https://community.king.com/en/candy-crush-saga/discussion/comment/3107296#Comment_3107296 Hmm… I will need to get someone to test this and see if we can duplicate this issue. Can you please provide me with your Game ID? Go to Settings: Tap on the gear icon to open the settings menu. Tap on "My Profile": This will take you…

https://community.king.com/en/candy-crush-saga/discussion/comment/3107284#Comment_3107284 No, it should not! Your game progress and Gold Bars should be backed up to our server while your boosters and lives are backed up on your device. I assume you use iCloud to backup your games on your device correct? If yes, your…

https://community.king.com/en/candy-crush-saga/discussion/comment/3107281#Comment_3107281 Sweet, thanks! Since you have enough space on your iPhone, let's try clearing the cache to see if it helps with the Treasure Hunt issue. Even if you have tried this before, please give it another go 🙏 Here's how you can do it on iOS:…

https://community.king.com/en/candy-crush-saga/discussion/comment/3107271#Comment_3107271 I see..Which device are you playing on? We need the make, model, the operating system you have installed and how much storage you have left on the device?

https://community.king.com/en/candy-crush-saga/discussion/458242/level-15753 Hello @nmac59, Thanks for reaching out about level 15753. I understand how challenging some levels can be without boosters and extra moves. Let's see if we can get some expert advice for you. @christinewupp @Scooterpie could you please share some…

https://community.king.com/en/candy-crush-saga/discussion/458241/treasure-hunt Hi ngsbrown, Sorry to hear that you're experiencing issues with the Treasure Hunt feature. Here are a few steps you can try to resolve this problem: Restart Your Device: Sometimes, a simple restart can fix temporary glitches. Update the Game:…