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UPDATE! We are aware that some of you are experiencing connection issues in your games, trouble logging in or errors when trying to connect to the Store. Rest assured, our team is already investigating and working hard to find a solution to the problem as quickly as possible. In the meantime, do not delete the game app and…
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Hi @collegeamoco 😊 Apologies for the delay in getting back to you! Thank you for bringing this to my attention. I’m currently chasing updates on the connection issues you’ve mentioned and will post an update as soon as I have more information. Hang in there, and I’ll keep you posted 😉
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Hi @Pink5ugar 😊 Thanks for sharing your idea! While ideas related to lives are archived as per the Master List of Ideas, we’ve kept your post as a discussion for now so we can better understand what you’re suggesting. Feel free to share more details about your idea here or, if you have other creative ideas, don’t hesitate…
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Hi cookiemae, Thanks so much for your question and for being such a dedicated part of our community! 💕 I completely understand your curiosity about the recent changes, and I appreciate your thoughtful approach. To better manage reports and ensure that all concerns are handled effectively, we’ve adjusted how flagging works…
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Hi Christine, Thank you for your thoughtful feedback and for sharing your concerns. I truly appreciate your loyalty to the community and your passion for making it a safe and enjoyable space for everyone 😊 Regarding the flagging option, I completely understand your concerns about anonymity and the importance of feeling…
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Hi everyone, I’m back with some great news 😊 We’ve identified the issue and are actively working on a fix. This means you’ll soon be able to sync your game across devices without any trouble. The best part? No progress has been lost! You can pick up right where you left off and keep crushing those levels. Thank you for…
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Me too 🤗
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Wow, really 😃 That is awesome 🤩
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Hello sauren, Thank you for sharing your ID and don't worry, your game is backed but we are having some syncing issues which has been reported to the studio already. I have a post here which I will I will keep everyone updated once we know more 😉 ⛔ Game not saving progress/synching between devices I'm really sorry for the…
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Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…