Comments
-
@godders60 @zainab786 I'm so sorry to hear this. It is definitely frustrating when something you enjoy doesn't work as expected. I want to assure you that all your feedback has been forwarded to the Studio for their attention. Please note that the issues you're facing are temporary and Petopia is expected to end next week.…
-
Hi there! I've managed to locate your player ID and reset your level to its previous state. Can you please check and let me know if everything is back to normal?
-
@DieOmimi @MountainMom Let's have fun!
-
Pets are making candies to get some sweets 😊
-
Hi @Rubie-Roo1135! I'm very sorry to hear that you cannot fully enjoy Petopia 😔. I totally understand your frustration and disappointment. I want you to know that fixing these issues is the Studio's top priority, and the team is working hard to resolve these issues as quickly as possible. Even though we cannot disable…
-
@PrettyBubbles let's spread the word about the survey! 😎
-
I'm so sorry to hear this. This is definitely not the game experience we strive to deliver. Even though it's impossible to remove the event, I'll make sure the frustrations of our players are addressed. The Studio is actively working on fixing crashes. In the meantime, please bear with us 🙏
-
Thank you so much for letting us know! The Studio is on it!
-
Hello pet savers! 🐾 First and foremost, thank you for reporting the issues and raising your concerns about the Trick or Treat event. I have some important notes for you: Game crashes: last week we released a hotfix to solve the crash issues. To ensure it takes effect in your game, it's important to keep your game…
-
Thank you for bringing this to our attention ☺️ Rest assured, out level design team is looking into it!