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Whoa! 😳😳😳 Challenge problem and message from King

Vov4ikFXVov4ikFX Posts: 153 Level 3
edited February 3 in Support

As soon as the challenge started, my friend and I made about 12 thousand points and were in the first places, after a couple of hours I entered the game, the game crashed and when I entered, I received a message that King allegedly gave a thousand crystals, but that's okay, maybe this is a bug, but here's what happened next, we BandicootTeamRU and my id


Best Answer

  • QueenMiaQueenMia Posts: 12,986 Community Manager
    edited February 4 Accepted Answer

    Hey guys πŸ‘‹ @Vov4ikFX @W35Gamer @MightyWolf - How are you doing?

    So yeah, @W35Gamer is right, that reward is from Nina's challenge. Due to some issues, many players received the Reward pop-up only now. As it turns out, at the same time, the COTR Team had to stop the current event and that's where the confusion comes from. So long story short, Nina's pop-up and the challenge stopping happened at the same time coincidentally, but there's no relation between the 2. @Vov4ikFX, your friend should have received the crystals back then though, when the challenge ended (even though there was no pop-up).

    We're sorry for the inconvenience, guys - The Team know it's not ideal and they're actively looking at making sure they can prevent this from happening in the future.

    Thanks πŸ₯­

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