Too easy to accidentally spend Crystals on Refills

Halkel

I was checking my challenges to see if they were recharged, then I got distracted and I lost a lot of crystals on Turtle Woods for a refill I did not want or need. If one button press is all it needs to use premium currency, it's unfair and bad game design. At least have some sort of dialogue box asking if I want to do it. If I don't get those gems back, then that's unfair. I'm saving for Legendary Skins, not this. How can I save if Fat Finger Syndrome (easy to hit the wrong button on small screens like a phone) forces me to lose large quantities of crystals? And can I have those crystals back once you fix the problem? This mishap is a real put off.

deitgeb

This!!!

I just lost crystals that I PAID FOR. You call it bad game design, I call it a deliberate ploy so you waste your money and have to spend more.

PablOFH

Hahahaha I thought was the only person who lost crystals this way, i've lost more than 140 crystals by pressing the wrong button ... The King Team should improve the buttons design

Halkel

Yes, they should. If you accidentally drop your device and your finger just happens to touch it, you'd wish you let your phone break.

abunaiYo

You can also buy skins already in your inventory. They take the gems and everything and give you nothing. I am (or well, was, I'm not really playing anymore, support is unacceptably poor) trying to collect all the skins, so whenever new ones showed up I just bought them all, but I noticed the other day (right AFTER clicking buy/to claim of course in the vending machine) that the skin I had just bought was one I was USING at the moment. Super frustrating.

westy17

Head over to the ideas section and find a post suggesting something similar and vote for it 🙂 if you can’t find the suggestion you can make your own!

abunaiYo

Just saying, I personally don’t think this should have to be suggested,. This, to me, some one who has no problem buying in-game items for games I enjoy because I do believe in supporting the developers who made it, etc, is a design failure in King’s part. No mobile app that respects their customers’ money skips basic functions like confirmation screens or disabling duplicate purchases on items you can’t receive more than one of, like a skin. This is a sign that King is happy to have people accidentally spend gems or unknowingly spend gems on things they already have.

Halkel

https://community.king.com/en/crash-on-the-run/discussion/comment/1510112#Comment_1510112

I've done that, and they closed it for being a duplicate after 12 votes. the number proved just how much salt this has caused to people. I suspected there might have been one but I never found it.