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Locked Trophies

Samu92Samu92 Posts: 178 Level 2

I everyone. I had made a contest about wumpa in "sewer or later" with 22k wumpa. If my brother of my team doesn't tell me that I have 0 trophies I don't have understand that my Trophies are locked. I see my trophies in the team:

If you see the team has 110780 trophies but in the team they are 95526. I see my trophies 15254. But my brother see me "Samu 92" like this with 0 trophies:

I tryied to do a ticket like this

In spite of I done 628+50 my Brother continue to see me like 0 trophies while I continue to see my trophies in the team! So please Help me because even if I do trophies they don't grow up remain like zero. πŸ˜…πŸ˜…πŸ˜…

Answers

  • W35GamerW35Gamer Posts: 1,374 Level 5

    Hey there!

    Thanks for reporting the issue - since this happened due to the contest I made earlier, could you please write your player ID here so I can forward this thread?

  • Hey! Would you like to give us your opinion?

  • Samu92Samu92 Posts: 178 Level 2

    Id player: 12447780579

    Version game: 1.20.68

    Name player: Samu92

    Version smartphone: Android

  • RoshwerthRoshwerth Posts: 108 Level 2

    The same thing happens to me as you, I hope this failure will be fixed soon, if not from the third or fourth season I will leave the game, I keep saying the same thing this game came out before half an hour broken and its big problem comes that missing a lot of unfinished functions adding that it is broken. It would be much better to pause the game and withdraw it until it is polished and with conditions that we had to start from scratch. It would not affect whether it comes out better polished and without failures and with its respected established functions, as a graphic improvement that would make it more attractive for the player

  • Samu92Samu92 Posts: 178 Level 2

    @W35Gamer there are news about my trophies? πŸ€—πŸ€—πŸ€—

  • BeyonderBeyonder Posts: 7 Level 2

    @W35Gamer I would also like to know, if they have already reviewed my case of loss of trophies, I had already passed my ID account, game version and the model, also I would like to continue playing, because I put a large amount of money

  • BeyonderBeyonder Posts: 7 Level 2

    @W35Gamer If you did not receive my necessary information, here I give you the exact information so that you can review my case, I never cheated, plus I put a lot of money in the game, please solve my problem.

    Id player: 12451676869

    Version game: 1.20.68

    Name player: Beyonder

    Device: Samsung Galaxy S9 Plus

    Version smartphone: Android

    Issue: I would like you to solve this problem for me, my team has just informed me that I appear with 0 trophies, when I really have a little more than 28,000, everything I have given to my team is in steps, every day I always did 200,000 steps, with the collection, there were days that gave the team 5000 trophies, but everything is legal, without any way to play dirty, I have even put money in the game, I hope you can solve that problem, please.

    The first image I am the second place.


  • W35GamerW35Gamer Posts: 1,374 Level 5
    edited May 25

    This thread is forwarded, we need to wait because our CM wasn't avaliable at the moment. (@QueenMia is very busy at this moment)

    The tag was accidental, for some reason it appeared and I can't remove every time I try to edit...

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