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General question

banditopbanditop Posts: 90 Level 2
edited June 3 in Support

Why is it everytime I open Crash on the run game is it freezing up my phone? Are the developers fixing something else. This is the tenth time today Ive tried to play it. I have deleted the game several times and reinstalled it and it still happens. My phone I play it on is a K51. I hope the problem gets fixed soon.

Answers

  • banditopbanditop Posts: 90 Level 2

    And no it doesnt happen with any of my other king games.

  • Hey! Would you like to give us your opinion?

  • banditopbanditop Posts: 90 Level 2

    Well now I cant even do sewer or later collection run. It freezes up my phone and when it does work it gets to the second berries part and then it either freezes or I drop out of sight or I get fried by electricity. That aint fair. I know its cuz of the speed thing. Yea at this point the whole game is unplayable. My daughter who also plays agrees with me.

  • banditopbanditop Posts: 90 Level 2

    Dont worry I wont be offended if no one replies Im use to that.

  • MightyWolfMightyWolf Posts: 15,581 Legend

    @banditop - It seems that your game isn't optimized well with your LG K51 device. According to someone from the game studio saids that odd that this type of phone should have freezes, it is a low end phone so the performance will be poor, around 20-30 FPS. But you shouldn't see that much super poor performance!

    The team is aware of it and I really hope that your issue will be fixed within the future builds!


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