Post your reports about game crashes HERE!!
Answers
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It would be great to extend a bit more the season deadline as soon as you guys fix it. I know how it feels, I'm a dev too, but also as a user think that all of us deserve a couple of days more and the wasted tickets back (as I can see this involves a major production issue). Thanks in advance for the support 🙂! Good luck on debugging 👩💻
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Player ID: 12652977886
Version: 1.70.60
Android: 11
Model: Samsung Galaxy A12
Ok, this is my report.
When I play the Survival Runs and I'm between 350 and 400 trophies, the camera suddenly turns out of the map, and the game closes instantly. This has occured like 3 times, so I open the game again and is like I never played the Survival Runs.
I Always play like Coco, and the way my game crash is instantly and not a Freeze
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Hi guys, I’m using iPhone 12 and after 1.70 version the game always kick me out and I can not play. Doesn’t matter which place I was playing just kick me any time, any map and closing app automatically.
I don’t understand why but without any warning just kick me from the game and I always need to open app again.
i already did reinstall the game, logout and login my profile, close and open my phone but didn’t work anyways.
i need your help,
best regards
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Player ID: 12462542363
Game Version: 1.70.60
Device: Android v10 (Samsung model SM-A715F/DS)
Twice now I have seen the game freeze after a "Watch ad to double". After the ad finishes and it returns to the collection screen, it becomes unresponsive and I need to kill the app.
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Hi iv been playing the trophy runs and every time i play it it will eather kill me by falling thru the floor or it will make me run thru a wall into a white void and it will just straight up kick me out of the game and close on me and it says I still used the ticket but it didn't give me the trophys i earned while I was in the run so can you please fix this because I'm loseing tickets and not getting my rewards I'm earning and it's making me hate this game but I want to love it i really want this fixed because it's not fair and it's straight up annoying
Gamer ID is tosonic
Device is an oppo
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I have been buying the bandicoot pass and a crystal subscription since playing this game but after the recent update the game is constantly crashing and freezing on runs. I'm losing steps and can't collect trophies for my team.
I love playing this game but just can't justify paying to play for this while these awful bugs and glitches are still going on. I find it appalling that you are still allowing people to make purchases for this game while knowing your game is playing at such a poor standard.
I hope this is fixed soon and players are compensated accordingly. I also hope I'm not asked for a third time to report the same issues!!!
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Motorola Moto G8 Power Lite running on Android 11.
Similar to most above on a survival run you 'die' , watch an advert and then the whole game freezes. The only way to get out is to close the game down in your phone's homescreen. When you go back into the game all the trophies (sometimes up to 400) are gone as is a survival run ticket. My team has lost around 6000-7000 trophies with this problem. I have uninstalled and installed the app. I have used the default crash classic skin (doesn't make any difference) .
