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Could you return my crystais, please?

gustavopearl14gustavopearl14 Posts: 44 Level 2

my game hears a bug while i was offline it buy a skin by myself, it just appeared that I bought a skin without buying it. as I was collecting 400 Crystals for a legendary skin. and the bug took me 100, in addition to an unusable skin o. could you please remove the skin and return my crystais? it was this skin below that appeared that I bought.


Best Answer

  • PauoloPauolo Posts: 534 Level 3
    Accepted Answer

    You should write a ticket to the game's support and state your case to them. Go into your account's settings, click on "report issue". Select any question then click below on "contact us". Choose the topic "problems with purchase" then "accidental purchase". Detail the issue and submit it.

    Accepted Answer

Answers

  • Hey! Would you like to give us your opinion?

  • PauoloPauolo Posts: 534 Level 3
    Accepted Answer

    You should write a ticket to the game's support and state your case to them. Go into your account's settings, click on "report issue". Select any question then click below on "contact us". Choose the topic "problems with purchase" then "accidental purchase". Detail the issue and submit it.

    Accepted Answer

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