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New iPad update - crashes on Loading

skittle7skittle7 Posts: 2 Newbie

New update won’t get past the Loading screen on iPad.

Latest iOS and reinstalled the app many times.

I have a gutted 4 year at the minute that can’t play, any ideas?

Answers

  • Diamond_LimDiamond_Lim Posts: 81,572 Diamond Diaries Moderator

    Hello there! @skittle7 👋

    Welcome to Sweet King Community! 👑

    Don't worry! How about you tried these steps here that I hope this help. 😉

    Anyway, thank you for your playing Crash On the Run! ❤️😊

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  • skittle7skittle7 Posts: 2 Newbie

    Tried all those steps before I posted but tried them again.. still no good.

    Never had this trouble with any app before;

    Any other ideas please?

  • Diamond_LimDiamond_Lim Posts: 81,572 Diamond Diaries Moderator

    Thank you for your answering.

    You can ask on Contact Us only :

    Then let's see how they can help and answer you but it taken longer.

  • prisp4typrisp4ty Posts: 1 Newbie

    Hello, we have exactly the same problem. Game is playing a music, we can click on touch screen, in the background something is happening, but graphics are stuck on loading screen… playing on apple air pad2 with iOS 15.4.

  • cmosercmoser Posts: 1 Newbie
  • LindarkLindark Posts: 4,109 Legend

    Sounds like there may be a glitch that needs to be resolved on King's end..?

  • blackhawk4152blackhawk4152 Posts: 1 Newbie

    Same issue on iPad Air 2, still not fixed... Nothing helps, rebooting, reinstalling, etc... Leaving 1 star rating to bring a little attention, as this is a critical and still not solved issue.

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